The application deadline was 21 August 2026.
Forvis Mazars has two current accredited learnership opportunities for unemployed youth in South Africa: a Certificate in Customer Service in Century City, Cape Town, and a Certificate in AI Software Developer in Johannesburg. The current Forvis Mazars Learnerships 2026 combine structured theoretical training with practical workplace exposure and lead to nationally recognised qualifications. The two programmes target very different career directions. One develops customer-service, digital and workplace skills for a professional-services environment, while the other builds foundational programming, artificial intelligence and machine-learning capability for technology-focused work.
Forvis Mazars Learnership Overview
- Customer Service Programme: Century City, Cape Town
- AI Software Developer Programme: Johannesburg
- Programme Type: Accredited learnership contracts
- Applicant Profile: Unemployed youth
- Closing Date: 21 August 2026
Certificate in Customer Service
The Customer Service learnership is based at the Forvis Mazars Institute of Development in Century City. It is designed to develop workplace-ready service skills together with digital capability. Learners participate in training, assessments and workplace activities while gaining experience communicating with customers, using computer systems and maintaining service-related information.
- Participate in theoretical training and workplace learning.
- Provide professional and courteous customer service.
- Communicate with customers, colleagues and supervisors.
- Use digital tools to support service delivery.
- Capture and maintain customer or service information accurately.
- Respond to queries in a solutions-focused manner.
- Follow policies, service standards and confidentiality requirements.
Customer Service Requirements
- Completed Matric / Grade 12
- Currently unemployed
- Basic computer literacy
- Interest in customer service and technology-enabled work
- Ability to commit to the full programme
Certificate in AI Software Developer
The AI Software Developer learnership is based in Johannesburg within the IT Audit environment. It provides structured training and workplace experience in artificial intelligence and software development. Learners will build foundational programming skills, work with datasets and gain supervised exposure to AI and machine-learning activities.
- Develop and implement basic AI and machine-learning models under guidance.
- Assist with training and testing models.
- Support deployment and monitoring of AI solutions.
- Interpret solution-design documentation.
- Use programming skills such as Python for structured technical problems.
- Work with datasets used for model training and validation.
- Follow coding, documentation and version-control practices.
- Apply responsible and ethical AI principles.
AI Learnership Requirements
- Completed Matric
- Currently unemployed
- Bachelor’s Degree in Computer Science, Data Science or a related field preferred
- Foundational programming knowledge, with Python preferred
- Basic mathematics and statistics relevant to AI and data analysis
- Interest in AI, software development and technology problem solving
How the Two Programmes Differ
The Customer Service programme is suitable for candidates seeking a service and digital-workplace entry route, while the AI Software Developer programme requires a stronger technical foundation and is directed toward programming and AI-enabled roles. Applicants should therefore choose the programme that matches their education and career direction rather than applying based only on the Forvis Mazars brand.
Qualification and Workplace Outcome
Both programmes are structured as accredited learnerships, meaning the learning component is connected with a formal qualification rather than being limited to informal work experience. The Customer Service route builds professional communication and digital service-delivery skills, while the AI route develops programming, analytical thinking and supervised experience with machine-learning solutions.
Forvis Mazars also expects learners to complete training sessions, workplace activities and assessments. This means participation in the programme involves both learning requirements and practical workplace performance, with professionalism, accountability and compliance forming part of the experience.
How to Apply
- Apply for the Certificate in Customer Service Learnership
- Apply for the Certificate in AI Software Developer Learnership
