📝 Description
The ATM Admin Clerk position at Fidelity Services Group is a permanent administrative role based in Midrand, Gauteng. This opportunity is ideal for individuals with strong organisational skills, attention to detail, and the ability to work efficiently in a structured and deadline-driven environment.
Operating under the Fidelity Cash Solutions division, this role plays a crucial part in supporting ATM and cash operations by ensuring that all data, reports, and operational issues are accurately recorded and managed. The successful candidate will report directly to the National Reconciliations Manager and will be responsible for handling administrative processes related to ATM services, including data capturing, issue tracking, and communication with branches.
This position is particularly suited for candidates who enjoy working with data, coordinating between teams, and maintaining high levels of accuracy in their work. It also offers exposure to the security and cash management industry, making it a valuable stepping stone for individuals looking to build a career in administration or operations within a large and reputable organisation.
💼 Available Positions
ATM Admin Clerk (Permanent Position)
This is a single-role opportunity within the Fidelity Cash Solutions Head Office in Midrand.
📋 Responsibilities
The ATM Admin Clerk will be responsible for a wide range of administrative and operational support duties. The role requires precision, efficiency, and the ability to manage multiple tasks simultaneously.
🔹 Core Responsibilities:
- Capturing, inputting, and managing data accurately
- Preparing and sorting data before entry into systems
- Verifying the accuracy and completeness of all data received
- Maintaining proper records and ensuring data integrity
🔹 Communication & Coordination:
- Communicating daily with branches and Head Office staff regarding operational issues
- Understanding reported issues from branches and documenting them clearly
- Keeping a detailed log of all issues reported
- Escalating issues accurately and timeously to the National Reconciliations Manager
🔹 Reporting Duties:
- Managing daily and monthly reports related to ATM operations
- Tracking and reporting on missed or failed services
- Responding to client queries in a professional and timely manner
- Ensuring all reports are accurate and submitted within deadlines
🔹 Operational Support:
- Assisting with reconciliation processes
- Supporting the National Reconciliations Manager with administrative tasks
- Performing any additional duties as instructed by management
This role requires a high level of accountability, as accurate reporting and data management directly impact operational efficiency and client satisfaction.
🎓 Qualifications
While no specific degree is mentioned, candidates should possess:
- A relevant administrative qualification (advantageous)
- Strong computer literacy, particularly in Microsoft Office
A formal qualification in administration, business management, or a related field will be beneficial but is not always mandatory if the candidate has the required skills and experience.
📚 Education
Minimum educational requirements include:
- Matric (Grade 12) or equivalent
Additional certifications or short courses in administration, data management, or office systems will be considered an advantage and may improve your chances of selection.
📍 Job Location
Midrand, Gauteng, South Africa
Based at Fidelity Cash Solutions Head Office
Midrand is a central business hub, offering access to major corporate offices and opportunities for career growth within large organisations.
⏳ Experience
Minimum Experience Level: Associate
Suitable for candidates with some administrative experience
This role is ideal for individuals who already have basic experience in administration, data capturing, or office support and are looking to grow their careers within a structured corporate environment.
🧠 Skills
💻 Technical Skills:
- Proficiency in Microsoft Excel, Word, and Outlook
- Strong data capturing and data management abilities
- Ability to verify and analyse information accurately
📊 Administrative Skills:
- Excellent organisational and administrative abilities
- Strong attention to detail
- Ability to manage and prioritise tasks effectively
⏱️ Time Management:
- Ability to work under pressure and meet daily deadlines
- Efficient time management and task planning
🤝 Interpersonal Skills:
- Strong communication skills
- Ability to interact with staff at all levels, including branch tellers and client management
- Professional and courteous approach to handling queries
🌟 Personal Attributes:
- High level of accuracy and discipline
- Problem-solving mindset
- Ability to work independently and within a team
- Reliability and consistency in performance
🎁 Job Benefits
💼 Career Growth Opportunities
- Exposure to a large and established organisation
- Opportunities to grow within the administrative and operations departments
- Potential career advancement within Fidelity Cash Solutions
📊 Industry Experience
- Gain experience in the security and cash management industry
- Develop skills in data management, reporting, and operations
🤝 Professional Environment
- Work in a structured and professional office setting
- Collaborate with experienced professionals and management teams
💰 Stability
- Permanent employment provides job security
- Opportunity to build a long-term career
🧠 Skill Development
- Enhance administrative and reporting skills
- Improve communication and coordination abilities
- Gain practical experience in handling operational challenges
🌐 How To Apply
- Visit the official Fidelity Services Group careers portal
- Search for “ATM Admin Clerk – Midrand”
- Complete the online application form
- Upload your required documents
📄 Required Documents:
- Updated CV
- Certified copy of ID
- Matric certificate
- Any relevant qualifications or certificates
Apply for ATM Admin Clerk Role
👉 Make sure to submit your application before the deadline. Double-check all information to ensure accuracy and completeness.
✅ Final Thoughts
The ATM Admin Clerk role at Fidelity Services Group is an excellent opportunity for individuals with strong administrative skills who are looking to build a career in a reputable organisation.
This role provides valuable exposure to operational processes, data management, and client interaction within the security and cash solutions industry. It is particularly suited for candidates who are detail-oriented, organised, and capable of working under pressure.
If you are looking for a stable, permanent position where you can develop your skills and grow professionally, this opportunity offers a solid foundation for your future career.
