📋 Description
The Discovery Learnership for Long Term Insurance is a structured programme offered through Discovery Central Services. It is created for young people who have completed Grade 12 and want to enter the world of work with proper training, workplace exposure, and a recognised qualification. Many young South Africans finish Matric but struggle to find a good starting point because they do not yet have formal work experience. This learnership helps solve that problem by combining classroom-style learning with practical experience in a professional business environment.
The programme leads to the FETC: Long Term Insurance NQF Level 4 qualification. This qualification is linked to the Financial Services industry and can support future career growth in insurance, administration, client services, claims, call centre operations, and health benefits support. For candidates who are serious about building a career but need a proper first opportunity, this learnership can be a strong step forward.
Discovery is a well-known company in South Africa with a strong focus on health, protection, innovation, and financial services. The company’s purpose is to make people healthier and to enhance and protect their lives. This means Discovery does not only focus on business success, but also on meaningful change for clients, employees, and society. The company looks for people who understand this purpose and are willing to work in a fast-paced, professional, and service-focused environment.
This learnership is especially suitable for candidates who are not currently working, not studying after Matric, and have not completed a previous learnership. It is aimed at young people between the ages of 18 and 25 who are ready to learn, work hard, communicate well, and grow in a structured environment. The programme may include exposure to a call centre environment, where learners can support client service, medical aid queries, claims administration, new business processes, and health benefits administration.
A key benefit of this opportunity is that learners are not only studying theory. They are also gaining real workplace experience. This is important because employers often look for candidates who understand how a professional office works, how to communicate with clients, how to follow processes, and how to manage tasks under pressure. Through this learnership, candidates can learn these skills in a guided environment.
The Discovery Learnership: Long Term Insurance (GAU) is best for applicants who are service-driven, accurate, organised, adaptable, and willing to learn. Candidates must also be comfortable using basic computer tools such as MS Excel and MS Outlook, because many financial services and client support roles require email communication, data handling, record updates, and basic reporting.
Overall, this learnership is a strong career-building opportunity for young South Africans who want to start in the Financial Services sector with a recognised qualification and real work exposure.
📌 Available Positions
- Learnership: Long Term Insurance (GAU)
✅ Eligibility Criteria
- Must have completed Grade 12 / Matric.
- Must be between 18 and 25 years old.
- Must not be studying after Matric.
- Must not be in formal employment.
- Must not have completed any previous learnership.
- Must meet the required school subject marks.
- Must have good written and verbal English communication skills.
- Must have basic computer skills.
- Must be willing to participate fully in structured learning and workplace training.
- Must be interested in the Financial Services industry.
- Must be service-driven and ready to work in a professional environment.
🎓 Education Requirements
Applicants must have Grade 12 with the required subject results. The minimum subject requirements are:
| Subject | Minimum Requirement |
|---|---|
| Maths | Minimum Level 4 – 50% |
| English | Minimum Level 4 – 50% |
| Maths Literacy | Minimum Level 5 – 60% |
| Second Language | Minimum Level 4 – 50% |
An incomplete tertiary qualification may be an advantage, but it is not listed as compulsory. This means candidates who only have Matric may still apply if they meet the learnership requirements.
🛠️ Responsibilities
Learners may be placed in a call centre or financial services support environment. Duties may include:
- Assist with medical aid client servicing.
- Support claims-related queries and administration.
- Help with new business administration processes.
- Assist with health benefits administration.
- Communicate professionally with clients.
- Handle client service tasks in a fast-paced environment.
- Follow internal processes accurately.
- Use basic computer tools and internal systems.
- Maintain accuracy when working with client information.
- Learn how financial services administration works.
- Work with supervisors and team members during practical training.
- Build confidence in a professional workplace.
- Complete structured learning activities linked to the qualification.
🎓 Qualifications
This learnership leads to the following qualification:
- FETC: Long Term Insurance
- NQF Level 4
This qualification can help candidates build a foundation for future employment in the insurance and financial services sector. It is useful for young people who want to begin a career in client services, claims, administration, insurance support, and related roles.
💼 Experience
- Previous formal work experience is not required.
- This is an entry-level learnership opportunity.
- Applicants must not currently be formally employed.
- Candidates should be willing to learn through both classroom-style training and workplace experience.
- Basic understanding of customer service can be helpful.
- A positive attitude and willingness to grow are important.
- Candidates must be ready to work in a structured and professional environment.
🌟 Skills
Discovery is looking for candidates who can work well in a fast-paced and service-focused environment. Important skills include:
- Good written English communication
- Good verbal English communication
- Basic computer literacy
- MS Excel skills
- MS Outlook skills
- Strong attention to detail
- Accuracy in completing tasks
- Problem-solving ability
- Critical thinking
- Innovative thinking
- Good time management
- Planning ability
- Ability to prioritise tasks
- Ability to work under pressure
- Ability to work independently
- Ability to work in a team
- Service-driven attitude
- Sense of urgency
- Adaptability
- Ability to handle feedback and criticism positively
- Systematic and organised working style
👤 Personal Attributes
The ideal candidate should be:
- Self-driven
- Professional
- Reliable
- Willing to learn
- Open to coaching
- Honest and responsible
- Able to follow instructions
- Comfortable in a client service environment
- Motivated to grow in the Financial Services industry
- Able to stay calm and focused under pressure
- Ready to represent Discovery’s values in the workplace
🎁 Job Benefits
- Opportunity to gain a nationally recognised qualification
- Qualification outcome: FETC: Long Term Insurance NQF Level 4
- Practical workplace experience in the Financial Services industry
- Exposure to medical aid client servicing
- Experience in claims, new business, and health benefits administration
- Useful experience in call centre support
- Strong foundation for future employment
- Better CV for entry-level financial services roles
- Opportunity to learn in a professional company environment
- Development of communication and administration skills
- Improved understanding of insurance and client service processes
- Chance to build confidence in the workplace
- Suitable first step for young candidates who are not working or studying
📈 Career Value of This Learnership
The Discovery Learnership can help young candidates prepare for different entry-level roles in the Financial Services sector. After completing the programme and gaining the NQF Level 4 qualification, learners may be better prepared for opportunities such as:
- Call Centre Consultant
- Client Service Consultant
- Claims Administrator
- Insurance Administrator
- Health Benefits Administrator
- New Business Administrator
- Financial Services Support Assistant
- Long Term Insurance Support Consultant
- Customer Service Representative
- Administrative Support Assistant
This does not mean permanent employment is guaranteed, but the qualification and experience can improve future job chances.
🤝 Employment Equity
Discovery’s approved Employment Equity Plan and targets will be considered during the recruitment process. Discovery is also an equal opportunities employer and encourages people with various disabilities to apply. This means the recruitment process may support candidates from designated groups and persons with disabilities in line with the company’s employment equity goals.
⚠️ Important Things to Remember
Before applying for the Discovery Learnership: Long Term Insurance (GAU), candidates should check the requirements carefully. The most important points are:
- Grade 12 is essential
- Applicant must be between 18 and 25 years old
- Applicant must not be studying after Matric
- Applicant must not be formally employed
- Applicant must not have completed a previous learnership
- English communication must be strong
- Basic MS Excel and MS Outlook skills are required
- Required school subject marks must be met
- The learnership leads to FETC: Long Term Insurance NQF Level 4
- Candidates should be ready for both learning and workplace exposure
📞 How to Apply
To apply for the Discovery Learnership, candidates should make sure they meet the age, education, employment, and study requirements before submitting an application. Applicants should also prepare their personal documents, confirm their Grade 12 results, and make sure their CV is updated and clearly written.
📝 Final Summary
The Discovery Learnership for Long Term Insurance is a strong opportunity for young South African candidates who want to enter the Financial Services industry. It offers structured learning, practical workplace experience, and a recognised FETC: Long Term Insurance NQF Level 4 qualification. The programme may include exposure to client servicing, medical aid support, claims administration, new business processes, health benefits administration, and call centre operations.
This learnership is best suited for candidates who have completed Grade 12, are between 18 and 25 years old, are not currently employed, are not studying after Matric, and have not completed another learnership before. Candidates should also have strong English communication skills, basic computer literacy, and a service-focused attitude.
For young people who want to begin a career in insurance, client service, administration, or financial services support, the Discovery Learnership: Long Term Insurance (GAU) can be a useful and career-building starting point.
